Refund Policy

In general, we at Sports and Outdoors are not difficult about returns, but there are a few rules:

• You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation, you have another 14 days to return your product.
• You will then be credited with the full order amount including shipping costs.
  
• Only the costs for returning from your home to the online store are at your own expense.
• If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging.

To exercise this right, please contact us at info@fmluxegroupllc.com  along.
We will then refund the order amount due within 14 days of receiving your product (in good condition!).

Return Exceptions

Please note :
Exclusion of the right of withdrawal is only possible for products:

a. For sealed products. If the seal is broken, these products are non-returnable; 

b. which have been created by the entrepreneur in accordance with the consumer's specifications;

c. that are clearly personal in nature;

d. which by their nature cannot be returned;

e. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;

f. for audio and video recordings and computer software of which the consumer has broken the seal.